Policies

SWAT’s Shipping Policies

Lead Times
  • ALL ORDERS WILL BE SHIPPED WITHIN 24 HOURS (when product is available)
  • Most orders are shipped same day
  • Back orders are shipped the same day we receive the product
Carriers
  • Orders are shipped ground unless authorized to change
  • Our primary carrier is UPS
  • Our secondary carrier is FedEx
  • LTL is used when required
  • Air service is available upon request
Shipping Charges
  • SWAT prepays the shipping costs and will bill to the customer invoice
Warranties
  • SWAT honors all manufacturer’s warranties
  • SWAT will replace damaged or defective products as soon as possible
Returns
  • Must obtain an RGA (Return Goods Authorization). **We will not accept returns without an RGA Number**
  • All returns are subject to a 20% restocking charge
  • NO returns for Special Order items